STANDARD DATA DICTIONARY #7100 -- NOIS CALL FILE 3/24/25 PAGE 1
STORED IN ^FSCD("CALL", *** NO DATA STORED YET *** SITE: WWW.BMIRWIN.COM UCI: VISTA,VISTA (VERSION 1.1)
DATA NAME GLOBAL DATA
ELEMENT TITLE LOCATION TYPE
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This is the primary data file for the NOIS (National Online Information Sharing) problem reporting system. It holds data for
problem calls.
IDENTIFIED BY: SUBJECT (#1)[R]
POINTED TO BY: PRIMARY CALL field (#101) of the NOIS CALL File (#7100)
DUPLICATE TO field (#102) of the NOIS CALL File (#7100)
CALL field (#.01) of the NOIS NOTIFICATION File (#7100.2)
CALL field (#1) of the NOIS ALERT File (#7100.3)
CALL field (#1) of the NOIS SEND File (#7100.4)
CALL field (#.01) of the NOIS STATUS HISTORY File (#7100.5)
CALL field (#.01) of the NOIS CALL USER File (#7100.6)
CALL field (#2) of the NOIS MRE File (#7101.1)
CALL field (#2) of the NOIS MRA File (#7101.2)
CALL field (#.01) of the NOIS LIST File (#7102)
CALL field (#.01) of the NOIS WORKLOAD File (#7103.5)
CROSS
REFERENCED BY: PRIMARY SITE CONTACT(AC), PRIMARY SITE CONTACT(ACN), STATUS(ACN1), DATE CALL CLOSED(ADC), REFERRAL STATUS(ADID),
DEVELOPING OFFICE(ADID1), REFERRAL STATUS(ADM), MODULE/VERSION(ADM1), DATE CALL RECEIVED(ADO),
REFERRAL STATUS(ADP), PACKAGE(ADP1), AGE SINCE LAST EDIT(ADSE), AGE OF CALL(ADSR), AGE SINCE LAST STATUS(ADSS),
DUPLICATE TO(ADUP), ENTRY PERSON(AE), EDITED TIMESTAMP(AEDT), ENTRY PERSON(AEN), STATUS(AEN1),
REFERRAL STATUS(AEP), PACKAGE(AEP1), ENTRY PERSON TYPE(AET), FUNCTIONAL AREA(AF), SUPPORTING OFFICE(AISC),
DEVELOPING OFFICE(AISCD), SPECIALIST OFFICE(AISCP), KEYWORDS(AKW), LAST EDITED BY(ALEB), REFERENCE NUMBER(ALL),
LOCATION TYPE(ALTYPE), PICKUP TIME(AM), MODULE/VERSION(AMOD), REFERRAL SPECIALIST(ANDS), STATUS(ANDS1),
STATUS(ANS), REPORTING SITE(ANS1), STATUS(AOIS), SUPPORTING OFFICE(AOIS1), STATUS(AOISP),
SPECIALIST OFFICE(AOISP1), STATUS(AOLTYPE), LOCATION TYPE(AOLTYPE1), STATUS(AOM), MODULE/VERSION(AOM1),
STATUS(AOP), PACKAGE(AOP1), STATUS(AOPACKG), PACKAGE GROUP(AOPACKG1), STATUS(AOS), REPORTING SITE(AOS1),
STATUS(AOSC), SUBCOMPONENT(AOSC1), PRIMARY SPECIALIST(AOU), STATUS(AOU1), PACKAGE(APAC), PACKAGE GROUP(APACKG),
PATCH(APATCH), PRIORITY(APRI), PRIMARY CALL(APRIMARY), REOPENED(ARD), STATUS(ARID), DEVELOPING OFFICE(ARID1),
SUPPORTING OFFICE(ARIS), STATUS(ARIS1), STATUS(ARISP), SPECIALIST OFFICE(ARISP1), STATUS(ARM),
MODULE/VERSION(ARM1), STATUS(ARP), PACKAGE(ARP1), STATUS(ARPACKG), PACKAGE GROUP(ARPACKG1), STATUS(ARSC),
SUBCOMPONENT(ARSC1), RTD IN DATE(ARTDIN), RTD OUT DATE(ARTDOUT), RTD REREF DATE(ARTDRE), PRIMARY SPECIALIST(ARU),
STATUS(ARU1), SUBCOMPONENT(ASC), REFERRAL STATUS(ASD), REPORTING SITE(ASITE), CLOSING PERSON(ASPECC),
REFERRAL SPECIALIST(ASPECD), PRIMARY SPECIALIST(ASPECP), STATUS(ASTAT), SUBJECT(ASUB), SYSTEM(ASYS),
PERFORMED TASK(AT), **CLOSE TIMESTAMP(ATC), HOURS (TOTAL)(ATHRS), PICKUP TIMESTAMP(ATP), RECEIPT TIMESTAMP(ATR),
STATUS CHANGE TIMESTAMP(ATS), VISN(AV), WEB LINK(AWEB), REFERENCE NUMBER(B), REFERENCE NUMBER(BN)
7100,.01 REFERENCE NUMBER 0;1 FREE TEXT (Required)
Call Reference Number
INPUT TRANSFORM: K:X[""""!($A(X)=45) X I $D(X) K:$L(X)>30!(X?.N)!($L(X)<3)!'(X'?1P.E) X
LAST EDITED: FEB 28, 1994
HELP-PROMPT: NAME MUST BE 3-30 CHARACTERS, NOT NUMERIC OR STARTING WITH PUNCTUATION
DESCRIPTION: This field contains a mumps code generated unique name. The unique name is of the form
UUU-YYMM-Nnnnn.
The characters UUU represent an abbreviation from the NOIS site file. The characters YY repersent
the calander year in which the call was logged. The characters MM repersent the calander month in
which the call was logged. The character N represent an abbreviation of the office for the site.
The characters nnnn are just an incremental counter.
CROSS-REFERENCE: 7100^B
1)= S ^FSCD("CALL","B",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","B",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^BN
1)= S ^FSCD("CALL","BN",$P($E(X,1,30),"-",3),DA)=""
2)= K ^FSCD("CALL","BN",$P($E(X,1,30),"-",3),DA)
CROSS-REFERENCE: 7100^ALL^MUMPS
1)= S ^FSCD("CALL","ALL",DA,DA)=""
2)= K ^FSCD("CALL","ALL",DA,DA)
7100,1 SUBJECT 1;E1,245 FREE TEXT (Required)
Brief Problem Description
INPUT TRANSFORM: K:X[""""!($A(X)=45) X I $D(X) K:$L(X)>60!($L(X)<1) X I $D(X),$E(X)="^" K X
LAST EDITED: NOV 03, 1993
HELP-PROMPT: Answer must be 1-60 characters in length and not begin with '^'.
DESCRIPTION: This field should be a brief description of the problem, between 1 and 60 characters. The
information in this field should be somewhat meaningful on it's own, as the subject will be
displayed on all NOIS call list screens and is searchable for key words. Qutotation marks are not
allowed.
NOTES: XXXX--CAN'T BE ALTERED EXCEPT BY PROGRAMMER
CROSS-REFERENCE: 7100^ASUB
1)= S ^FSCD("CALL","ASUB",$E(X,1,60),DA)=""
2)= K ^FSCD("CALL","ASUB",$E(X,1,60),DA)
7100,1.5 KEYWORDS 1.5;1 FREE TEXT
Keywords
INPUT TRANSFORM: K:$L(X)>60!($L(X)<1) X
LAST EDITED: MAR 09, 1998
HELP-PROMPT: Answer must be 1-60 characters in length.
DESCRIPTION: This field contains free-text keywords used to categorize the call. Multiple keywords should be
separated with commas.
CROSS-REFERENCE: 7100^AKW
1)= S ^FSCD("CALL","AKW",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AKW",$E(X,1,30),DA)
7100,1.7 WEB LINK 1.7;E1,245 FREE TEXT
INPUT TRANSFORM: K:$L(X)>120!($L(X)<3) X
LAST EDITED: JUL 19, 1998
HELP-PROMPT: Answer must be 3-120 characters in length.
DESCRIPTION:
Enter a web link (URL) on this call.
CROSS-REFERENCE: 7100^AWEB^MUMPS
1)= S ^FSCD("CALL","AWEB",$E(X,1,60),DA)=""
2)= K ^FSCD("CALL","AWEB",$E(X,1,60),DA)
7100,2 REPORTING SITE 0;5 POINTER TO NOIS LOCATION FILE (#7105.1) (Required)
Reporting Location
LAST EDITED: MAR 07, 1994
DESCRIPTION: This field is a pointer to a file that holds the names of all locations which can report problems
through NOIS.
CROSS-REFERENCE: 7100^ASITE
1)= S ^FSCD("CALL","ASITE",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASITE",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOS1^MUMPS
1)= D AOS^FSCXREF("SET","SITE",X,DA)
2)= D AOS^FSCXREF("KILL","SITE",X,DA)
CROSS-REFERENCE: 7100^ANS1^MUMPS
1)= D ANS^FSCXREFM("SET","SITE",X,DA)
2)= D ANS^FSCXREFM("KILL","SITE",X,DA)
7100,2.1 PRIMARY SITE CONTACT 0;6 POINTER TO NEW PERSON FILE (#200)
Primary Location Contact
LAST EDITED: MAY 26, 1998
DESCRIPTION: This field is a pointer to the NEW PERSON file. The entry here should reflect the person that is
normally a point of contact for problems for the location in field #2 'Reporting Location'.
CROSS-REFERENCE: 7100^AC
1)= S ^FSCD("CALL","AC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AC",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^ACN^MUMPS
1)= D ACN^FSCXREFM("SET","CONTACT",X,DA)
2)= D ACN^FSCXREFM("KILL","CONTACT",X,DA)
7100,2.2 PHONE NUMBER 0;7 FREE TEXT
Contact Phone Number
INPUT TRANSFORM: K:$L(X)>20!($L(X)<1) X
LAST EDITED: NOV 03, 1993
HELP-PROMPT: Answer must be 1-20 characters in length.
DESCRIPTION:
This field should hold the phone number of the person named in field #2.1 'Primary Site Contact'.
7100,2.3 SUPPORTING OFFICE 0;16 POINTER TO NOIS OFFICE FILE (#7105.3)
Office for Support
LAST EDITED: JAN 17, 1998
DESCRIPTION:
This field is the office that is responsible for Support Services to the reporting location.
TECHNICAL DESCR: This field is determined by the entry in the REPORTING SITE field. It is NOT triggered. It is set
during a transaction after editing has been made in the NOIS applications. It is also updated each
night.
CROSS-REFERENCE: 7100^AISC
1)= S ^FSCD("CALL","AISC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AISC",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOIS1^MUMPS
1)= D AOIS^FSCXREF("SET","ISC",X,DA)
2)= D AOIS^FSCXREF("KILL","ISC",X,DA)
CROSS-REFERENCE: 7100^ARIS^MUMPS
1)= D ARIS^FSCXREFR("SET","ISC",X,DA)
2)= D ARIS^FSCXREFR("KILL","ISC",X,DA)
7100,2.4 DEVELOPING OFFICE 0;20 POINTER TO NOIS OFFICE FILE (#7105.3)
Office for Development
LAST EDITED: JAN 17, 1998
DESCRIPTION: This field is the office which has the primary developemnt responsibilities for the package or
module being reported.
TECHNICAL DESCR: This field is determined by the entry in the MODULE/VERSION field. It is NOT triggered. It is set
during a transaction after editing has been made in the NOIS applications. It is also updated each
night.
CROSS-REFERENCE: 7100^ADID1^MUMPS
1)= D ADID^FSCXREFD("SET","ISC",X,DA)
2)= D ADID^FSCXREFD("KILL","ISC",X,DA)
CROSS-REFERENCE: 7100^ARID1^MUMPS
1)= D ARID^FSCXREFR("SET","ISC",X,DA)
2)= D ARID^FSCXREFR("KILL","ISC",X,DA)
CROSS-REFERENCE: 7100^AISCD
1)= S ^FSCD("CALL","AISCD",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AISCD",$E(X,1,30),DA)
7100,2.55 SPECIALIST OFFICE 120;10 POINTER TO NOIS OFFICE FILE (#7105.3)
LAST EDITED: JAN 17, 1998
DESCRIPTION:
This field is the office of the primary specialist.
TECHNICAL DESCR: This field is determined by the entry in the PRIMARY SPECIALIST field. It is NOT triggered. It is
set during a transaction after editing has been made in the NOIS applications. It is also updated
each night.
CROSS-REFERENCE: 7100^AISCP
1)= S ^FSCD("CALL","AISCP",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AISCP",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOISP1^MUMPS
1)= D AOISP^FSCXREF("SET","ISC",X,DA)
2)= D AOISP^FSCXREF("KILL","ISC",X,DA)
CROSS-REFERENCE: 7100^ARISP1^MUMPS
1)= D ARISP^FSCXREFR("SET","ISC",X,DA)
2)= D ARISP^FSCXREFR("KILL","ISC",X,DA)
7100,2.6 REOPENED 0;22 DATE
Date call Re-opened
INPUT TRANSFORM: S %DT="ETXR" D ^%DT S X=Y K:Y<1 X
LAST EDITED: NOV 02, 1996
DESCRIPTION: This field is the date the call was reopened. It is overwritten any time a call is changed from
cancelled or closed to open.
TECHNICAL DESCR: This field holds a date for information as to when the call was last reopened. The software only
checks for a true value of this field.
This field is not editable from the software.
CROSS-REFERENCE: 7100^ARD
1)= S ^FSCD("CALL","ARD",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ARD",$E(X,1,30),DA)
7100,2.7 LOCATION TYPE 120;12 POINTER TO NOIS LOCATION TYPE FILE (#7105.7)
LAST EDITED: SEP 02, 1994
DESCRIPTION:
This field is the location type for the reporting site.
CROSS-REFERENCE: 7100^ALTYPE
1)= S ^FSCD("CALL","ALTYPE",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ALTYPE",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOLTYPE1^MUMPS
1)= D AOLTYPE^FSCXREFO("SET","LTYPE",X,DA)
2)= D AOLTYPE^FSCXREFO("KILL","LTYPE",X,DA)
7100,2.8 VISN 120;15 POINTER TO NOIS VISN FILE (#7106.6)
LAST EDITED: DEC 21, 1995
DESCRIPTION: This is the VISN for the reporting location. For local implementations of NOIS, this may be used as
a location group.
CROSS-REFERENCE: 7100^AV
1)= S ^FSCD("CALL","AV",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AV",$E(X,1,30),DA)
7100,2.9 SYSTEM 120;19 POINTER TO NOIS SYSTEM FILE (#7106.7)
LAST EDITED: OCT 19, 1996
DESCRIPTION: This is the system used at the reporting location. For local implementations of NOIS, this may be
used to group the location.
CROSS-REFERENCE: 7100^ASYS
1)= S ^FSCD("CALL","ASYS",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASYS",$E(X,1,30),DA)
7100,3 MODULE/VERSION 0;8 POINTER TO NOIS MODULE/VERSION FILE (#7105.4)
Package Module/Version
INPUT TRANSFORM: S DIC("S")="I '$P(^(0),U,2)" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: JAN 28, 1994
DESCRIPTION: This field is the DHCP package and version reported in the NOIS call. It can also be a problem
category that is not distributed as a DHCP package (ex. hardware, operating system or communication
software).
SCREEN: S DIC("S")="I '$P(^(0),U,2)"
EXPLANATION: Only active modules
CROSS-REFERENCE: 7100^AMOD
1)= S ^FSCD("CALL","AMOD",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AMOD",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOM1^MUMPS
1)= D AOM^FSCXREF("SET","MOD",X,DA)
2)= D AOM^FSCXREF("KILL","MOD",X,DA)
CROSS-REFERENCE: 7100^ADM1^MUMPS
1)= D ADM^FSCXREFD("SET","MOD",X,DA)
2)= D ADM^FSCXREFD("KILL","MOD",X,DA)
CROSS-REFERENCE: 7100^ARM1^MUMPS
1)= D ARM^FSCXREFR("SET","MOD",X,DA)
2)= D ARM^FSCXREFR("KILL","MOD",X,DA)
7100,3.1 PACKAGE 120;9 POINTER TO NOIS PACKAGE FILE (#7105.5)
LAST EDITED: MAR 07, 1994
DESCRIPTION:
This field is the DHCP package reported in the NOIS call.
TECHNICAL DESCR: This field is determined by the entry in the MODULE/VERSION field. It is NOT triggered. It is set
during a transaction after editing has been made in the NOIS applications. It is also updated each
night.
CROSS-REFERENCE: 7100^APAC
1)= S ^FSCD("CALL","APAC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","APAC",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOP1^MUMPS
1)= D AOP^FSCXREF("SET","PACK",X,DA)
2)= D AOP^FSCXREF("KILL","PACK",X,DA)
CROSS-REFERENCE: 7100^ADP1^MUMPS
1)= D ADP^FSCXREFD("SET","PACK",X,DA)
2)= D ADP^FSCXREFD("KILL","PACK",X,DA)
CROSS-REFERENCE: 7100^AEP1^MUMPS
1)= D AEP^FSCXREFM("SET","PACK",X,DA)
2)= D AEP^FSCXREFM("KILL","PACK",X,DA)
CROSS-REFERENCE: 7100^ARP1^MUMPS
1)= D ARP^FSCXREFR("SET","PACK",X,DA)
2)= D ARP^FSCXREFR("KILL","PACK",X,DA)
7100,3.2 SUBCOMPONENT 120;11 POINTER TO NOIS SUBCOMPONENT FILE (#7105.6)
Subcomponent
INPUT TRANSFORM: S DIC("S")="I $P(^(0),U,2)=+$P($G(^FSC(""MOD"",+$P($G(^FSCD(""CALL"",+$G(DA),0)),U,8),0)),U,8)" D ^
DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: JUL 12, 1995
DESCRIPTION: This field is a package subcomponent. It made be added to a NOIS entry for developers to track the
call. It can also be used as a means to triage a call from a national support person to a
development team.
SCREEN: S DIC("S")="I $P(^(0),U,2)=+$P($G(^FSC(""MOD"",+$P($G(^FSCD(""CALL"",+$G(DA),0)),U,8),0)),U,8)"
EXPLANATION: only if package matches package of module
CROSS-REFERENCE: 7100^ASC
1)= S ^FSCD("CALL","ASC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASC",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOSC1^MUMPS
1)= D AOSC^FSCXREF("SET","SUB",X,DA)
2)= D AOSC^FSCXREF("KILL","SUB",X,DA)
CROSS-REFERENCE: 7100^ARSC1^MUMPS
1)= D ARSC^FSCXREFR("SET","SUB",X,DA)
2)= D ARSC^FSCXREFR("KILL","SUB",X,DA)
7100,3.3 PACKAGE GROUP 120;13 POINTER TO NOIS WORK GROUP FILE (#7105.8)
LAST EDITED: SEP 02, 1994
DESCRIPTION:
This field is the package group associated with the package field.
CROSS-REFERENCE: 7100^APACKG
1)= S ^FSCD("CALL","APACKG",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","APACKG",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOPACKG1^MUMPS
1)= D AOPACKG^FSCXREFO("SET","PACKG",X,DA)
2)= D AOPACKG^FSCXREFO("KILL","PACKG",X,DA)
CROSS-REFERENCE: 7100^ARPACKG1^MUMPS
1)= D ARPACKG^FSCXREFO("SET","PACKG",X,DA)
2)= D ARPACKG^FSCXREFO("KILL","PACKG",X,DA)
7100,4 STATUS 0;2 POINTER TO NOIS STATUS FILE (#7106.1) (Required)
Call Status
INPUT TRANSFORM: S DIC("S")="I $P(^(0),U,2)'[""D""" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: MAY 26, 1998
DESCRIPTION:
This field is the support status of the NOIS call.
SCREEN: S DIC("S")="I $P(^(0),U,2)'[""D"""
EXPLANATION: Choose status applicable to Support Function
CROSS-REFERENCE: 7100^ASTAT
1)= S ^FSCD("CALL","ASTAT",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASTAT",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOS^MUMPS
1)= D AOS^FSCXREF("SET","STATUS",X,DA)
2)= D AOS^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOM^MUMPS
1)= D AOM^FSCXREF("SET","STATUS",X,DA)
2)= D AOM^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOIS^MUMPS
1)= D AOIS^FSCXREF("SET","STATUS",X,DA)
2)= D AOIS^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARM^MUMPS
1)= D ARM^FSCXREFR("SET","STATUS",X,DA)
2)= D ARM^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARID^MUMPS
1)= D ARID^FSCXREFR("SET","STATUS",X,DA)
2)= D ARID^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOU1^MUMPS
1)= D AOU^FSCXREF("SET","STATUS",X,DA)
2)= D AOU^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARU1^MUMPS
1)= D ARU^FSCXREFR("SET","STATUS",X,DA)
2)= D ARU^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOP^MUMPS
1)= D AOP^FSCXREF("SET","STATUS",X,DA)
2)= D AOP^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ANS^MUMPS
1)= D ANS^FSCXREFM("SET","STATUS",X,DA)
2)= D ANS^FSCXREFM("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARP^MUMPS
1)= D ARP^FSCXREFR("SET","STATUS",X,DA)
2)= D ARP^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARIS1^MUMPS
1)= D ARIS^FSCXREFR("SET","STATUS",X,DA)
2)= D ARIS^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOISP^MUMPS
1)= D AOISP^FSCXREF("SET","STATUS",X,DA)
2)= D AOISP^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARISP^MUMPS
1)= D ARISP^FSCXREFR("SET","STATUS",X,DA)
2)= D ARISP^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOSC^MUMPS
1)= D AOSC^FSCXREF("SET","STATUS",X,DA)
2)= D AOSC^FSCXREF("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARSC^MUMPS
1)= D ARSC^FSCXREFR("SET","STATUS",X,DA)
2)= D ARSC^FSCXREFR("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOLTYPE^MUMPS
1)= D AOLTYPE^FSCXREFO("SET","STATUS",X,DA)
2)= D AOLTYPE^FSCXREFO("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AOPACKG^MUMPS
1)= D AOPACKG^FSCXREFO("SET","STATUS",X,DA)
2)= D AOPACKG^FSCXREFO("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ARPACKG^MUMPS
1)= D ARPACKG^FSCXREFO("SET","STATUS",X,DA)
2)= D ARPACKG^FSCXREFO("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ANDS1^MUMPS
1)= D ANDS^FSCXREFM("SET","STATUS",X,DA)
2)= D ANDS^FSCXREFM("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ACN1^MUMPS
1)= D ACN^FSCXREFM("SET","STATUS",X,DA)
2)= D ACN^FSCXREFM("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AEN1^MUMPS
1)= D AEN^FSCXREFM("SET","STATUS",X,DA)
2)= D AEN^FSCXREFM("KILL","STATUS",X,DA)
7100,4.1 REFERRAL STATUS 0;17 POINTER TO NOIS STATUS FILE (#7106.1)
Referral Status
INPUT TRANSFORM: S DIC("S")="I $P(^(0),U,2)'[""S""" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: OCT 18, 1996
DESCRIPTION:
This field is the referal status status of the NOIS call.
SCREEN: S DIC("S")="I $P(^(0),U,2)'[""S"""
EXPLANATION: Select a status for referal activities.
CROSS-REFERENCE: 7100^ASD
1)= S ^FSCD("CALL","ASD",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASD",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^ADM^MUMPS
1)= D ADM^FSCXREFD("SET","STATUS",X,DA)
2)= D ADM^FSCXREFD("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ADID^MUMPS
1)= D ADID^FSCXREFD("SET","STATUS",X,DA)
2)= D ADID^FSCXREFD("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^ADP^MUMPS
1)= D ADP^FSCXREFD("SET","STATUS",X,DA)
2)= D ADP^FSCXREFD("KILL","STATUS",X,DA)
CROSS-REFERENCE: 7100^AEP^MUMPS
1)= D AEP^FSCXREFM("SET","STATUS",X,DA)
2)= D AEP^FSCXREFM("KILL","STATUS",X,DA)
7100,4.2 AGE OF CALL 0;18 NUMBER
Age of Call
INPUT TRANSFORM: K:+X'=X!(X>99999)!(X<0)!(X?.E1"."1N.N) X
LAST EDITED: NOV 02, 1996
HELP-PROMPT: Type a Number between 0 and 99999, 0 Decimal Digits
DESCRIPTION:
This field is the the number of days since the call was reported.
CROSS-REFERENCE: 7100^ADSR
1)= S ^FSCD("CALL","ADSR",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADSR",$E(X,1,30),DA)
7100,4.3 AGE SINCE LAST EDIT 0;19 NUMBER
Age since last edit
INPUT TRANSFORM: K:+X'=X!(X>99999)!(X<0)!(X?.E1"."1N.N) X
LAST EDITED: NOV 02, 1996
HELP-PROMPT: Type a Number between 0 and 99999, 0 Decimal Digits
DESCRIPTION:
This field is the number of days since the call was last edited.
CROSS-REFERENCE: 7100^ADSE
1)= S ^FSCD("CALL","ADSE",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADSE",$E(X,1,30),DA)
7100,4.4 AGE SINCE LAST STATUS 0;23 NUMBER
Days Since Last Status Change
INPUT TRANSFORM: K:+X'=X!(X>99999)!(X<0)!(X?.E1"."1N.N) X
LAST EDITED: NOV 02, 1996
HELP-PROMPT: Type a Number between 0 and 99999, 0 Decimal Digits
DESCRIPTION:
This field is the number of days since the last status change for this call.
CROSS-REFERENCE: 7100^ADSS
1)= S ^FSCD("CALL","ADSS",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADSS",$E(X,1,30),DA)
7100,4.5 CURRENT STATUS 0;24 POINTER TO NOIS STATUS FILE (#7106.1)
LAST EDITED: JAN 22, 1994
DESCRIPTION: This field is the current status of the call. This status is composed by the values of the status
and referal status. This field is used for tracking status changes.
7100,4.6 PREVIOUS STATUS 120;8 POINTER TO NOIS STATUS FILE (#7106.1)
LAST EDITED: JAN 22, 1994
DESCRIPTION: This field is the previous value of the current status. This field is used for tracking status
changes.
7100,4.7 RTD IN DATE 120;16 DATE
INPUT TRANSFORM: S %DT="EX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: AUG 29, 1996
DESCRIPTION:
This is the date the call was last referred.
CROSS-REFERENCE: 7100^ARTDIN
1)= S ^FSCD("CALL","ARTDIN",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ARTDIN",$E(X,1,30),DA)
7100,4.8 RTD OUT DATE 120;17 DATE
INPUT TRANSFORM: S %DT="EX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: AUG 29, 1996
DESCRIPTION:
This the date the call was last unreferred.
CROSS-REFERENCE: 7100^ARTDOUT
1)= S ^FSCD("CALL","ARTDOUT",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ARTDOUT",$E(X,1,30),DA)
7100,4.9 RTD REREF DATE 120;18 DATE
INPUT TRANSFORM: S %DT="EX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: AUG 29, 1996
DESCRIPTION: This field is the date the call was re-referred. It is updated by the software (it's not editable)
when a call is referred that was previously referred and then changed to not being referred. It is
overwritten any time this occurs.
CROSS-REFERENCE: 7100^ARTDRE
1)= S ^FSCD("CALL","ARTDRE",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ARTDRE",$E(X,1,30),DA)
7100,5 PRIMARY SPECIALIST 0;9 POINTER TO NOIS USER DEFAULTS FILE (#7105.2)
Specialist
INPUT TRANSFORM: S DIC("S")="I '$P(^(0),U,2)" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: FEB 03, 1994
DESCRIPTION:
This is the NOIS specialist for the call.
SCREEN: S DIC("S")="I '$P(^(0),U,2)"
EXPLANATION: Only active specialists
CROSS-REFERENCE: 7100^ASPECP
1)= S ^FSCD("CALL","ASPECP",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASPECP",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AOU^MUMPS
1)= D AOU^FSCXREF("SET","SPEC",X,DA)
2)= D AOU^FSCXREF("KILL","SPEC",X,DA)
CROSS-REFERENCE: 7100^ARU^MUMPS
1)= D ARU^FSCXREFR("SET","SPEC",X,DA)
2)= D ARU^FSCXREFR("KILL","SPEC",X,DA)
7100,5.1 REFERRAL SPECIALIST 0;21 POINTER TO NOIS USER DEFAULTS FILE (#7105.2)
INPUT TRANSFORM: S DIC("S")="I '$P(^(0),U,2)" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: NOV 09, 1997
DESCRIPTION:
This field can be used to enter a NOIS Specialist working on a referal issue on this call.
SCREEN: S DIC("S")="I '$P(^(0),U,2)"
EXPLANATION: Specialist only
CROSS-REFERENCE: 7100^ASPECD
1)= S ^FSCD("CALL","ASPECD",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASPECD",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^ANDS^MUMPS
1)= D ANDS^FSCXREFM("SET","SPECD",X,DA)
2)= D ANDS^FSCXREFM("KILL","SPECD",X,DA)
7100,5.2 ENTRY PERSON 120;20 POINTER TO NEW PERSON FILE (#200)
LAST EDITED: MAY 26, 1998
DESCRIPTION:
This is the person who entered the call.
CROSS-REFERENCE: 7100^AE
1)= S ^FSCD("CALL","AE",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AE",$E(X,1,30),DA)
CROSS-REFERENCE: 7100^AEN^MUMPS
1)= D AEN^FSCXREFM("SET","ENTRYP",X,DA)
2)= D AEN^FSCXREFM("KILL","ENTRYP",X,DA)
7100,5.3 ENTRY PERSON TYPE 120;21 POINTER TO NOIS ENTRY PERSON TYPE FILE (#7106.8)
LAST EDITED: DEC 24, 1996
DESCRIPTION:
This is the type of person who entered the call.
CROSS-REFERENCE: 7100^AET
1)= S ^FSCD("CALL","AET",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AET",$E(X,1,30),DA)
7100,6 PRIORITY 0;10 POINTER TO NOIS PRIORITY FILE (#7106.2)
Priority
INPUT TRANSFORM: S DIC("S")="I $P(^(0),U,2)'=1!$$ACCESS^FSCU(DUZ,""SPEC"")" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: MAY 23, 1995
DESCRIPTION: This field is the priority of the NOIS call. Please use the telephone to report any URGENT or STAT
situation.
SCREEN: S DIC("S")="I $P(^(0),U,2)'=1!$$ACCESS^FSCU(DUZ,""SPEC"")"
EXPLANATION: Please use the telephone to report any URGENT or STAT situation.
NOTES: XXXX--CAN'T BE ALTERED EXCEPT BY PROGRAMMER
CROSS-REFERENCE: 7100^APRI
1)= S ^FSCD("CALL","APRI",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","APRI",$E(X,1,30),DA)
7100,7 PATCH 120;14 FREE TEXT
Patch
INPUT TRANSFORM: K:X[""""!($A(X)=45) X I $D(X) K:$L(X)>30!($L(X)<1) X
LAST EDITED: SEP 02, 1994
HELP-PROMPT: Answer must be 1-30 characters in length.
DESCRIPTION:
This field can be used to associate a patch with this call.
CROSS-REFERENCE: 7100^APATCH
1)= S ^FSCD("CALL","APATCH",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","APATCH",$E(X,1,30),DA)
7100,8 FUNCTIONAL AREA 0;14 POINTER TO NOIS FUNCTIONAL AREA FILE (#7106.4)
Functional Area
INPUT TRANSFORM: S DIC("S")="I '$P(^(0),U,2)" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This field is the functional area associated with the NOIS call.
SCREEN: S DIC("S")="I '$P(^(0),U,2)"
EXPLANATION: Only active areas
CROSS-REFERENCE: 7100^AF
1)= S ^FSCD("CALL","AF",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AF",$E(X,1,30),DA)
7100,9 PERFORMED TASK 0;15 POINTER TO NOIS TASK FILE (#7106.3)
Task Performed
INPUT TRANSFORM: S DIC("S")="I '$P(^(0),U,2)" D ^DIC K DIC S DIC=DIE,X=+Y K:Y<0 X
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This field is the task associated with the NOIS call.
SCREEN: S DIC("S")="I '$P(^(0),U,2)"
EXPLANATION: Only active tasks
CROSS-REFERENCE: 7100^AT
1)= S ^FSCD("CALL","AT",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AT",$E(X,1,30),DA)
7100,10 DATE CALL RECEIVED 0;3 DATE (Required)
Date of Problem
INPUT TRANSFORM: S %DT="EX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: JAN 24, 1994
DESCRIPTION: Enter the date that the problem was reported. Depending on how business is done at your site this
may be todays date or if you transcribe problems this is the date the problem call was taken.
CROSS-REFERENCE: 7100^ADO
1)= S ^FSCD("CALL","ADO",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADO",$E(X,1,30),DA)
7100,20 HOURS (TOTAL) 0;13 NUMBER
Total Hours for Call
INPUT TRANSFORM: K:+X'=X!(X>1000)!(X<0)!(X?.E1"."3N.N) X
LAST EDITED: JUN 10, 1998
HELP-PROMPT: Type a Number between 0 and 1000, 2 Decimal Digits
DESCRIPTION: This field is the number of hours associated with the NOIS call. This field is updated by the NOIS
editing programs.
CROSS-REFERENCE: 7100^ATHRS
1)= S ^FSCD("CALL","ATHRS",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ATHRS",$E(X,1,30),DA)
7100,30 SUPPORT REQUEST DESCRIPTION 30;0 WORD-PROCESSING #7100.01
DESCRIPTION:
This is the description of the problem for the NOIS call.
Description of Problem
LAST EDITED: JAN 10, 1994
DESCRIPTION:
This is the description of the problem.
7100,50 NOTES 50;0 WORD-PROCESSING #7100.02 (NOWRAP)
LAST EDITED: JAN 29, 1994
DESCRIPTION:
This is an ongoing dialog about the NOIS call. Responses are appended to this field.
LAST EDITED: JAN 29, 1994
DESCRIPTION:
This is an ongoing dialog about the NOIS call.
7100,51 FIRST LINE OF LAST NOTE 120;6 NUMBER
INPUT TRANSFORM: K:+X'=X!(X>99999)!(X<1)!(X?.E1"."1N.N) X
LAST EDITED: DEC 31, 1993
HELP-PROMPT: Type a Number between 1 and 99999, 0 Decimal Digits
DESCRIPTION: This field holds the line number of the first line of the last note. This is used to display the
beginnig of the last note on NOIS displays.
7100,52 NOTE RESPONSE NUMBER 120;7 NUMBER
INPUT TRANSFORM: K:+X'=X!(X>99999)!(X<1)!(X?.E1"."1N.N) X
LAST EDITED: JAN 17, 1994
HELP-PROMPT: Type a Number between 1 and 99999, 0 Decimal Digits
DESCRIPTION:
This field is used as a counter for the number of responses appended to the NOTES field.
7100,80 RESOLUTION SUMMARY 80;0 WORD-PROCESSING #7100.03
DESCRIPTION:
This is a summary of what resolved the NOIS call.
Resolution Description
LAST EDITED: JAN 10, 1994
DESCRIPTION:
This is a summary of what resolved the call.
7100,81 CLOSING PERSON 0;11 POINTER TO NOIS USER DEFAULTS FILE (#7105.2)
Person Closing Call
LAST EDITED: JAN 10, 1994
DESCRIPTION:
This is NOIS specialist closing the NOIS call.
CROSS-REFERENCE: 7100^ASPECC
1)= S ^FSCD("CALL","ASPECC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ASPECC",$E(X,1,30),DA)
7100,82 DATE CALL CLOSED 0;4 DATE
Date Call Closed
INPUT TRANSFORM: S %DT="EX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: JAN 10, 1994
DESCRIPTION:
This is the date the call was closed.
CROSS-REFERENCE: 7100^ADC
1)= S ^FSCD("CALL","ADC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADC",$E(X,1,30),DA)
7100,100 AUDIT HISTORY 100;0 WORD-PROCESSING #7100.04 (NOWRAP)
DESCRIPTION: This is a description of any edits made to the NOIS call. This does not include status changes or
new entries.
History of Edit Changes
LAST EDITED: JAN 10, 1994
DESCRIPTION:
These are the changes made to the call.
7100,101 PRIMARY CALL 120;24 POINTER TO NOIS CALL FILE (#7100)
LAST EDITED: MAY 08, 1998
DESCRIPTION:
This is the primary call for this call.
CROSS-REFERENCE: 7100^APRIMARY^MUMPS
1)= I DA'=X S ^FSCD("CALL","APRIMARY",X,DA)=""
2)= K ^FSCD("CALL","APRIMARY",X,DA)
7100,102 DUPLICATE TO 120;25 POINTER TO NOIS CALL FILE (#7100)
LAST EDITED: MAY 08, 1998
DESCRIPTION:
This is a duplicate that this call is associated with.
CROSS-REFERENCE: 7100^ADUP
1)= S ^FSCD("CALL","ADUP",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ADUP",$E(X,1,30),DA)
7100,103 DUPLICATE HISTORY 103;0 WORD-PROCESSING #7100.0103 (NOWRAP)
LAST EDITED: MAY 08, 1998
DESCRIPTION:
This is an audit of changes made to associated calls.
7100,110 STATUS HISTORY 110;0 WORD-PROCESSING #7100.05 (NOWRAP)
DESCRIPTION:
This is a history of status changes made to the call.
LAST EDITED: JAN 22, 1994
DESCRIPTION:
These are the changes made to the status of the call.
7100,120 RECEIPT TIMESTAMP 120;1 DATE (Required)
Time Call Logged on System
INPUT TRANSFORM: S %DT="ESTXR" D ^%DT S X=Y K:Y<1 X
LAST EDITED: NOV 02, 1996
DESCRIPTION: This is a timestamp of when the call was logged into the NOIS system, this field and field 10 may
not be the same.
TECHNICAL DESCR:
This field is a timestamp of when this entry in the file was entered.
CROSS-REFERENCE: 7100^ATR
1)= S ^FSCD("CALL","ATR",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ATR",$E(X,1,30),DA)
7100,121 STATUS CHANGE TIMESTAMP 120;2 DATE
Last Status Change Time
INPUT TRANSFORM: S %DT="ESTXR" D ^%DT S X=Y K:Y<1 X
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This is the date/time of the last status change.
CROSS-REFERENCE: 7100^ATS
1)= S ^FSCD("CALL","ATS",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ATS",$E(X,1,30),DA)
7100,122 **CLOSE TIMESTAMP 120;3 DATE
Closing Timestamp
INPUT TRANSFORM: S %DT="ESTXR" D ^%DT S X=Y K:Y<1 X
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This is the date/time when the call was last closed.
CROSS-REFERENCE: 7100^ATC
1)= S ^FSCD("CALL","ATC",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ATC",$E(X,1,30),DA)
7100,123 EDITED TIMESTAMP 120;4 DATE
Time Last Edited
INPUT TRANSFORM: S %DT="ESTX" D ^%DT S X=Y K:Y<1 X
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This the date/time when the call was last edited.
CROSS-REFERENCE: 7100^AEDT
1)= S ^FSCD("CALL","AEDT",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AEDT",$E(X,1,30),DA)
7100,124 LAST EDITED BY 120;5 POINTER TO NEW PERSON FILE (#200)
Last Edited By
LAST EDITED: NOV 02, 1996
DESCRIPTION:
This is the NOIS specialist or person last editing the call.
CROSS-REFERENCE: 7100^ALEB
1)= S ^FSCD("CALL","ALEB",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ALEB",$E(X,1,30),DA)
7100,125 PICKUP TIMESTAMP 120;22 DATE
INPUT TRANSFORM: S %DT="ESTXR" D ^%DT S X=Y K:Y<1 X
LAST EDITED: AUG 30, 1997
DESCRIPTION:
This is the date/time when a specialist for the call was first entered.
CROSS-REFERENCE: 7100^ATP
1)= S ^FSCD("CALL","ATP",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","ATP",$E(X,1,30),DA)
7100,126 PICKUP TIME 120;23 NUMBER
INPUT TRANSFORM: K:+X'=X!(X>5000000)!(X<0)!(X?.E1"."1N.N) X
LAST EDITED: AUG 30, 1997
HELP-PROMPT: Type a Number between 0 and 5000000, 0 Decimal Digits
DESCRIPTION: This is the number of minutes between when the call was first logged to when a pickup timestamp was
recorded.
CROSS-REFERENCE: 7100^AM
1)= S ^FSCD("CALL","AM",$E(X,1,30),DA)=""
2)= K ^FSCD("CALL","AM",$E(X,1,30),DA)
FILES POINTED TO FIELDS
NEW PERSON (#200) PRIMARY SITE CONTACT (#2.1)
ENTRY PERSON (#5.2)
LAST EDITED BY (#124)
NOIS CALL (#7100) PRIMARY CALL (#101)
DUPLICATE TO (#102)
NOIS ENTRY PERSON TYPE (#7106.8) ENTRY PERSON TYPE (#5.3)
NOIS FUNCTIONAL AREA (#7106.4) FUNCTIONAL AREA (#8)
NOIS LOCATION (#7105.1) REPORTING SITE (#2)
NOIS LOCATION TYPE (#7105.7) LOCATION TYPE (#2.7)
NOIS MODULE/VERSION (#7105.4) MODULE/VERSION (#3)
NOIS OFFICE (#7105.3) SUPPORTING OFFICE (#2.3)
DEVELOPING OFFICE (#2.4)
SPECIALIST OFFICE (#2.55)
NOIS PACKAGE (#7105.5) PACKAGE (#3.1)
NOIS PRIORITY (#7106.2) PRIORITY (#6)
NOIS STATUS (#7106.1) STATUS (#4)
REFERRAL STATUS (#4.1)
CURRENT STATUS (#4.5)
PREVIOUS STATUS (#4.6)
NOIS SUBCOMPONENT (#7105.6) SUBCOMPONENT (#3.2)
NOIS SYSTEM (#7106.7) SYSTEM (#2.9)
NOIS TASK (#7106.3) PERFORMED TASK (#9)
NOIS USER DEFAULTS (#7105.2) PRIMARY SPECIALIST (#5)
REFERRAL SPECIALIST (#5.1)
CLOSING PERSON (#81)
NOIS VISN (#7106.6) VISN (#2.8)
NOIS WORK GROUP (#7105.8) PACKAGE GROUP (#3.3)
INPUT TEMPLATE(S):
PRINT TEMPLATE(S):
SORT TEMPLATE(S):
FORM(S)/BLOCK(S):